At Etroo Store, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Payment Information: Only collected securely via our payment gateway (we do not store credit/debit card details).

  • Device Information: IP address, browser type, and how you interact with our website.

  • Cookies and Tracking Data: To enhance your browsing experience and provide personalized content.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your orders or inquiries.

  • To send promotional offers, newsletters, and updates (only with your consent).

  • To improve our website and services based on user behavior and feedback.

  • To prevent fraudulent activities and ensure website security.

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Trusted third-party service providers (like payment processors, delivery partners, etc.) only to perform specific tasks on our behalf.

  • Legal authorities if required by law or to protect our rights.

4. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of receiving marketing emails at any time.

  • Request information about the data we hold on you.

To exercise these rights, please contact us at [email protected]

5. Security

We take the security of your data seriously and use industry-standard measures to protect it. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: [email protected]
Phone: +92 3372520905
Address: Karachi, Pakistan